Request Request Appointment Like Us Like us on Facebook Reviews Read Our Reviews Call Give us a Call Map View our Map

Understanding Your Explanation of Benefits (EOB)

March 16, 2016

Costa Mesa Dentist talks understanding your explanation of benefits (EOB)

By Libby Dahl, Office Manager

Delta Dental Sample EOB

Delta Dental Sample EOB


We accept all PPO insurances at Advanced Dental Care!  If you are using dental insurance at your dental visits, you will receive an Explanation of Benefits or EOB either by mail or email shortly after your visit.  EOBs can be confusing, because they look a lot like invoices (and nobody likes invoices!).  An EOB is provided to patients covered by insurance to explain what services were rendered by a provider and what the insurance company paid for on behalf of the patient.

Learning how to read EOBs is very useful to making sure you are aware of what your insurance company covers for you and instances where they did not pay for a service.  A standard dental EOB will have the subscriber’s name, the patient’s name, your member ID, and the claim number.  It is important to make sure that your information is correct so there are no mix-ups with another patient.

Understanding Your Dental Insurance Policy From Your Costa Mesa Dental Practice

January 13, 2016

Filed under: Patient Care — Tags: , , , , , , , , , , — Dr. Jeremy Jorgenson @ 6:00 am

Understanding Your Dental Insurance Policy

By Brittany Boulay

Many patients are using dental insurance they’ve obtained through their employer or a self-funded plan.  When choosing a dental insurance policy, it is important that you obtain a plan that will provide good coverage for your needs.  Popular insurance companies that offer PPO plans include Delta Dental, Cigna, Metlife, Aetna, Guardian, Blue Cross Blue Shield, United Healthcare, Assurant, and we accept them all!  Sometimes patients don’t have a choice as their policy is negotiated between the insurance company and their employer.  Whatever the case may be, it is very important that you are familiar with your coverages, frequencies, and limitations so you are properly prepared for your appointment.


At Advanced Dental Care, our staff is fully trained and equipped to provide a courtesy insurance verification prior to your appointment.  One of our friendly and knowledgeable staff members will take some basic information from you during your initial phone call or email to our office.  Using the information you provide, we request a breakdown of your insurance benefits, frequencies, and limitations.  Although we perform the check, this is not a guarantee of benefits, and is really done as a courtesy to you to make your appointment run smoothly.

Using your 2015 Dental Benefits Before They Expire

December 18, 2015

Filed under: Patient Care — Tags: , , , , , , , — Dr. Jeremy Jorgenson @ 1:47 am

dont forget

If you’re lucky enough to receive dental insurance benefits from your employer or if you’ve purchased them yourself, you should definitely make sure you use your benefits!  Dental benefits cover a wide-range of treatments using the policy maximum benefits to cover or help pay for dental treatments.  You pay for these benefits on an annual or monthly basis, but only get the current calendar year to use the benefits.  We can help you maximize your remaining money or benefits so you don’t lose your hard earned cash! (more…)